Support Policy

• Purchases are shipped from our warehouses across the country by courier. Please allow the following number of days from receipt of your order for delivery.

• Order deliveries will be made between 9 AM and 8 PM, Monday through Saturday. Goods will need to be signed for upon delivery. If you are unable to be present to sign for your delivery, please suggest an alternative person, such as a family member, colleague, or neighbour.

• Comfort Sleep assumes no responsibility for goods signed for by an alternative person.

• Comfort Sleep is not responsible for any damage that occurs after delivery.

• All claims for shortages or damages must be reported to customer service on the day of delivery. Please call +Phone: 1800 123 2972387 or write to us at info@ComfortSleep.in.

• Free shipping is available on prepaid orders above ₹25,000. For COD (Cash on Delivery) orders, an extra ₹500 shipping charge will apply.

• Shipping charges within the state of Karnataka are ₹1,000. For deliveries outside Karnataka, shipping charges are ₹1,999.

FAQs

1. What if my order does not arrive on time? Comfort Sleep strives to ensure that all orders reach customers on time. However, in rare situations where your order might be delayed, please contact our customer care team for assistance.

2. Can I change the delivery address after placing an order? If you need to change the delivery address, please contact our customer service team as soon as possible. Changes can only be made before the order is dispatched. 3. What should I do if my order is damaged upon arrival? If your order is damaged upon arrival, please report the issue to our customer service team on the same day of delivery. You can reach us at +Phone: 1800 123 2972387 or via email at info@ComfortSleep.in.

3. Do you offer international shipping? Currently, we only offer shipping within India. If you need international shipping, please contact our customer service team to discuss possible options.

4. How can I track my order? Once your order has been dispatched, you will receive a tracking number via email. Use this number to track your order through the courier’s website.

5. What happens if I am not home during the delivery? If you are not available to sign for the delivery, the courier may leave the package with a neighbour or at a secure location. If no one is available, the courier will attempt re-delivery or you may need to arrange pickup from a local depot.

6. What are the shipping charges within Karnataka and outside Karnataka? Shipping charges within the state of Karnataka are ₹1,000. For deliveries outside Karnataka, shipping charges are ₹1,999.

About Comfort Sleep

At Comfort Sleep, we believe that a good night’s rest is essential for a healthy and fulfilling life. As a trusted name in the mattress industry, we are committed to delivering high-quality sleep solutions that combine comfort, support, and durability. Each of our mattresses is crafted with precision and care, using cutting-edge materials such as natural latex, memory foam, cool gel foam, and advanced spring systems.

Our extensive product range includes options tailored to different sleeping preferences, ensuring there’s a perfect mattress for everyone—whether you need extra back support, prefer eco-friendly materials, or simply want to enjoy a luxurious sleeping experience.

With over 25+ mattress brands in our collection, Comfort Sleep ensures rigorous quality control and testing to exceed industry standards. We are dedicated to making sure that every night’s sleep is peaceful, comfortable, and revitalizing, so you can wake up feeling refreshed and ready to take on the day.

Experience the perfect balance of innovation, comfort, and affordability with Comfort Sleep. Because we believe that better sleep leads to a better life.

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Comfort Sleep is committed to revolutionizing the way you sleep. With a focus on quality, comfort, and innovation, we offer a diverse range of mattresses designed to cater to every sleep style. Our mission is to ensure you wake up refreshed and rejuvenated each day. Experience the difference with Comfort Sleep – where better sleep leads to a better life.